Swedish Ladder + Ropes (Standard 4-piece)

A Swedish ladder must be fixed to the wall to use safely. Use included attachments and adjust as needed for your wall types.

• Use indoors, on a solid vertical wall.
• Match the fixings to the wall: brick, concrete and plasterboard each need their own anchors.
• Check the ceiling height before you set the top rung.
• Use a mat or soft landing area underneath.
• Supervised play, with an adult within reach to catch especially for young or newer climbers.
• One child on the ladder at a time.
• Check the wall fixings and tighten the bolts every couple of months, and after anything heavy
  has been hung from it.
• Keep to the stated maximum load and age range.
• Don't modify it or add homemade extensions.
• Stop using it and contact us for a replacement part if you find a crack or a split.

Free Shipping!
Shipping is included FREE in the price of all our products and we ship from three different locations.

Many of our most popular products ship from our warehouse in Chicago, which affords fast shipping to anywhere in the contiguous United States. There is also a warehouse in Poland, which offers shipping to Europe. We also ship directly from our manufacturing facility in Ukraine, where some products are made-to-order.

Shipping times to the USA based on shipping location:

• USA (Warehouse): 3-5 days
• Poland (Warehouse): 5-8 days
• Ukraine (Manufacturing): 8-14 days
  

Customs & Duties

• For shipments inside the US and most of the EU there is no import duty or customs fee.
• For Canada, the United Kingdom, Norway and Switzerland, the carrier may collect customs & duties on delivery. They are not included in our price.
  

Returns & Exchanges
Our products are eligible for return within 30 days of receiving the shipment, provided they are:

• Disassembled
• In its original packaging
• Unused and undamaged

Please note! Customers are responsible for return shipping costs. For these large sets, shipping is often 30-40% of the cost, so please measure your space first and ask us anything before placing you order.

Damaged Shipments
If your order was damaged in anyway during shipment, please send us an email at support@montessoriclimber.com with a picture of what was broken so we can get you a replacement part sent out as soon as possible.

Stolen parcels.
If tracking shows delivered and the carrier provides proof of delivery to the
right address, we cannot offer a refund or a replacement of the item. Please try to be home to receive the shipment as large packages can be attractive to porch pirates. If this happens to you, file with the carrier and we will give you everything we have on our end to support the claim.

We offer the following warranties on our products

• 2 years on all wooden furniture
• 10 years on the wooden dowels
• 30 days on textile parts (covers, cushions, tent)

The warranty covers defects in the materials and workmanship for the original purchaser. It does not cover normal wear and tear, damage as a result of outdoor use (weather or sun damage), incorrect assembly, modifications, or loss and theft after delivery.

To make a claim, email us with your order number and photographs at support@montessoriclimber.com.