Swedish Ladder + Ropes + Slide

A Swedish ladder must be fixed to the wall to use safely. Use included attachments and adjust as needed for your wall types.

• Use indoors, on a solid vertical wall.
• Match the fixings to the wall: brick, concrete and plasterboard each need their own anchors.
• Check the ceiling height before you set the top rung.
• Use a mat or soft landing area underneath.
• Supervised play, with an adult within reach to catch especially for young or newer climbers.
• One child on the ladder at a time.
• Check the wall fixings and tighten the bolts every couple of months, and after anything heavy
  has been hung from it.
• Keep to the stated maximum load and age range.
• Don't modify it or add homemade extensions.
• Stop using it and contact us for a replacement part if you find a crack or a split.

Items are tested to withstand 220 lbs, but intended use is rated at 130 lbs.
All furniture is CE and CPC certified due to the major international toy safety Standards, including EN71, ASTM F963, 16CFR, and 15USC 1278a. 

Free Shipping!

Shipping is ALWAYS FREE and included in the price of all our products.

Our supplier ships from one of three different locations. Many of the most popular products ship from a warehouse in Chicago, which affords fast shipping to anywhere in the contiguous United States. There is also a warehouse in Poland, which offers shipping to Europe. Some products may ship directly from the manufacturing facility in Ukraine, where some products are made-to-order.

Shipping times to the USA based on shipping location:

• USA (Pre-Stocked): 3-5 days
• Poland (Pre-Stocked): 5-8 days
• Ukraine (Made-to-Order): 8-14 days
  

Customs & Duties

• For shipments inside the US and most of the EU there is no import duty or customs fee.
• For Canada, the United Kingdom, Norway and Switzerland, the carrier may collect customs & duties on delivery. They are not included in our price.
  

Returns & Exchanges

Our products are eligible for return within 30 days of receiving the shipment, provided they are:

• Disassembled
• In its original packaging
• Unused and undamaged

Please note! Customers are responsible for return shipping costs. For these large sets, shipping is often 30-40% of the cost, so please measure your space first and ask us anything before placing you order.

Damaged Shipments

If your order was damaged in anyway during shipment, please send us an email at support@montessoriclimber.com with a picture of the damage so we can send you a replacement part as soon as possible.

Stolen parcels

If tracking shows delivered and the carrier provides proof of delivery to the provided address, we cannot offer a refund or a replacement of the item. Please try to be home to receive the shipment as large packages can be attractive to porch pirates. If this happens to you, file with the carrier and we will give you everything we have on our end to support the claim.

We offer the following warranties on our products

• 5 years on all wooden furniture
• 10 years on the wooden dowels
• 30 days on textile parts (covers, cushions, tent)

The warranty covers defects in the materials and workmanship for the original purchaser. It does not cover normal wear and tear, damage as a result of outdoor use (weather or sun damage), incorrect assembly, modifications, or loss and theft after delivery.

To make a claim, email us with your order number and photographs of your concerns at support@montessoriclimber.com.